Terms and Conditions for Placing Orders : 1. Please retain the payment receipt for referencing. 2. Full payment must be made prior to order and delivery arrangements. 3. Any changes to orders must be made in person at our stores two days in advance from time of delivery as stated in the order form. 4. We will not provide photo-retouching service, and plastic disposable cutleries and paper bags will not be provided unless requested in advance. 5. Please ensure that all specifications, including wordings and delivery arrangements on the order form are correct, or products will be delivered according to the details as stated in the order form. 6. All orders are not cancellable or refundable once payments are made. However, change of delivery to a later date may be acceptable within a period of one year if production has not started. 7. If orders are not collected from our stores within 24 hours from the collection date and time as stated in the order form, they will be treated as cancelled and payment made is not refundable. 8. Customers will be contacted by our delivery staff prior to delivery for confirmation, and customers should be contactable before and during the delivery period. 9. Customers should produce the payment receipt when picking up the order from our stores or receiving the delivery. 10. In case of extreme weather conditions such as Typhoon (Signal 8) and Storm (Red or Black Storm), delivery arrangements will be postponed by 24 hours without further notice.
Delivery Service : For purchase of $200 and above, delivery service can be arranged, with a delivery charge of $ 80-400 depending on location. Delivery will be made to the ground level of the address. The following districts are not covered by our delivery service : Lok Ma Chau, Discovery Bay, Lantau Island, Ma Wan, Out-Lying Islands, and Restricted Areas of Hong Kong-Shenzhen Borders.
Methods for Placing Orders : Customers can place orders through Whatsapp or at our stores.Please 9515 9715 (Only WhatsApp) for any enquiries
Notes Yolanda bakery reserves the right to amend these Terms and Conditions in its sole discretion and without prior notice to Customers.